At Young at Art, we are committed to maintaining the trust and confidence of visitors to our website, subscribers to our newsletter, and those who purchase tickets for our events. Here you’ll find information on how we treat data that we collect from visitors to our website, when someone subscribes to our newsletter, or when someone purchases tickets.

Visitors to our Website

When someone visits www.youngatart.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Newsletter Sign-Up

As part of the registration process for our monthly e-newsletter, we collect personal information (your email address, name, and postcode). We use that information for a couple of reasons: to tell you about what's happening at Young at Art, Young at Art Events and Fighting Words Belfast, and occassionally other news from other organisations that we feel is of interest; to contact you if we need to obtain or provide additional information; to check our records are right, and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing marketing@youngatart.co.uk.

Purchasing Tickets

When you purchase tickets or gift vouchers through our Box Office, your name, address, email, and contact number will be stored by our ticketing partner, Ticketsolve. When you purchase tickets, data is shared between Global Payments (payment gateway) and Ticketsolve (ticketing platform), in order to process the transaction. Where patrons opt to join the mailing list, data will be shared with Mailchimp (email partner).

Ticketsolve, Global Payments, and Mailchimp have implemented appropriate technological measures to protect against accidental loss, destruction, damage, alteration or disclosure of data. Global Payments is a trading name of GPUK LLP. GPUK LLP is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (504290) for the provision of payment services and under the Consumer Credit Act (714439) for the undertaking of terminal rental agreements.

For more information, please see their privacy notices here:

Please be assured that we do not share your personal details with any other company without your consent. Where activity is delivered with a partner venue or organisation, we will provide them with a customer list (name and mobile number) in order to fufil your booking and to be able to contact you in the event of any last minute changes. Partner venues or organisations are not allowed to store this beyond the event.

People who email us

We use Gmail, which automatically encrypts email, turning them into a code during delivery. This security tool is called Transport Layer Security (TLS) and helps prevent others from reading our emails. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to the data protection officer.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 30 April 2018.

 

Cookies Policy

We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our website. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device.

What is a cookie?         

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.  

How long are cookies stored for?

Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.  

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on our Website

A list of all the cookies used on our website by category is set out below.

Strictly necessary cookies 

These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies 

These cookies collect anonymous information on the pages visited.  By using the website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies

These cookies remember choices you make to improve your experience.  By using the website, you agree that we can place these types of cookies on your device.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.  

Third party cookies 

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from those websites. We don't control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.  

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Read more at YouTube’s embedding videos information page.